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Cancellation & Refund Policy

Last updated: December 21, 2025

This Cancellation and Refund Policy applies to all paid products and services offered by TrueBFFs, including our Friendship Insight Reports.

1. Digital Products

TrueBFFs offers digital products that are generated and delivered instantly upon purchase. Our primary paid product is the Friendship Insight Report – a personalized digital report delivered via email and accessible through our website.

2. Cancellation Policy

Since our reports are generated instantly upon payment:

3. Refund Policy

Due to the instant digital delivery and personalized nature of our products, all sales are generally final.

However, we may consider refunds in the following situations:

4. How to Request a Refund

To request a refund, please:

Refund requests must be made within 48 hours of purchase.

5. Refund Processing

If your refund is approved:

6. Non-Refundable Situations

Refunds will not be provided for:

7. Contact Us

For any questions about our refund policy, please contact us:

Email: [email protected]